Your privacy

• We keep your revision work so it is there next time you sign in. That is the whole reason we store anything.
• We do not sell your data, we do not show adverts, and we do not track you across other websites.
• Nobody else can see your notes, essays, flashcards or tutor conversations. One exception, set out below: an answer the tutor wrote for you can be re-used for the next person who asks the same thing.
• You can download everything or delete your account yourself, from Settings, without asking us.

When you make an account:

• Your name and email address.
• Your password — stored scrambled (hashed), so nobody here can read it.
• Your date of birth. We use it to check you are at least 13, and to know whether to treat your account as a child’s. We store the date, not your birthday reminders.

As you use LearnInc:

• Your subjects, exam boards and target grade.
• Your notes, including anything you handwrite with the pen tool.
• Your flashcards and how well you remembered each one.
• Essays you submit for marking, and the feedback given.
• Messages you send the AI tutor.
• Quickfire answers, which topics you found hard, and how long you studied.
• Anything you type into the university roadmap form.
• If you join a study group: the nickname you chose for that group.

LearnInc estimates how well you know each topic, and from that estimates a grade. This is a guess based on your practice, not a prediction of your results, and no teacher, school or exam board sees it. It exists so the app can point you at your weakest topics instead of asking you to guess.

Nothing automated here decides anything that affects your life — it changes what questions you get shown. If a number looks wrong to you, email us and we will explain how it was worked out.

Right now, your work never leaves our own servers.The “AI” features run on our own infrastructure, so your essays and tutor messages are not being sent to any other company.

That will change when we switch on an outside AI model. Before we do, we will update this page, tell you in the app, and say exactly which company processes your work and what they are allowed to do with it. We will not agree to your work being used to train anyone’s model.

Searching for material stays here too. When the tutor looks for something to quote, that search runs on our own servers — your question is not sent anywhere else to do it.

• Your notes, essays, flashcards, tutor chats and grades: only you — with one exception, under “How long we keep it” below. An answer the tutor writes for you can be re-used for the next person who asks something close to it, and the question you typed is stored beside it. They are not shown your words, but a reply written for your question is not private to you.
• In a study group: other members see the nickname you picked and how many minutes you studied that week. They do not see your name, email, grades or any of your work. Group leaderboards are off unless you turn them on.
• Us: a very small team, and only when we need to fix something or you ask for help.

While your account is open, we keep your work so it is there when you come back. Deleted items sit in a bin so you can undo a mistake, then go for good.

If you delete your account, we delete your data with it. Two things do not simply go with it, and we would rather name both than let you find them. The first is a study group you created that other people are still using — the group stays, and is handed to whoever joined it first, so we do not delete other people’s work along with yours. Your name and email do not stay with it.

The second is the shared store of tutor answers. When the tutor answers using our own material, the question you typed is copied there, so the next person who asks something close to it gets the same reply. That copy records that you were the one who asked — so deleting your account deletes it, and it is in your download. Copies made before we started recording that have nobody’s name on them: we cannot work out whose they were, so deleting your account cannot reach those. We are removing them outright rather than leaving them sitting there.

• Get a copy of everything.Settings → Account & data → Download my data. It arrives as one file, straight away.
• Delete your account. Same place. You will need your password. It cannot be undone.
• Fix something wrong. Change your name, email or subjects in Settings. Email us for anything you cannot edit yourself.
• Complain.Email us first, and we will try to sort it. You can also contact the Information Commissioner’s Office (ico.org.uk), the UK regulator — you do not need our permission.

You do not need a parent’s permission to have an account from age 13, but you are very welcome to show them this page. A parent, carer or teacher can email us on your behalf, and we may ask you to confirm it is really you before we hand over or delete anything.

If you are under 13, you cannot have your own LearnInc account yet. If one gets made anyway, email us and we will remove it.

Three, and all they do is sign you in and keep you signed in. No analytics, no advertising, no third-party trackers. The details.